Saturday, May 31, 2008
29th May 2008pabx. why am i touching it? why did i agree to it? well its definitely cos i myself wanna pick up new stuff. since kokpin and david does not have the time to teach me. eh, scratch that. david went up to NOC. so balance kokpin who is going onsite almost everyday. there's even times whereby just in a day, he had attended to 3 or 4 visit to customer's place. liulin? forget about him. he is getting more attitude; even towards custs and was being complaint against increasingly in the past few weeks. zhangtao is of course busy handling those big custs like YLP, HPL and Armstrong. thus, in the SI team of 4, im naturally the best candidate. my mentality was pretty positive cos i felt im doing too much of paperwork and does not seem to be much of a help.
well, apparently i seem to be creating more issues instead. as per my entry the day before. theres many occurence whereby some users are not registered inside pabx. which i figured out its the sip reload cmd's fault. had an discussion with waiphang who suspected that it is due to the users' profile not being updated properly. i know the cause of that. its Fixics while configuring the users, ext and so on at the portal had not waited for the successful notice before clicking on next option. i didnt pointed that out though cos im partly at fault; agreed to Fixics' suggestion as they had not completed the pre-config ahead of time. only done at cust's place. haix. will need to provide these instructions to them.
30th May 2008headed down to Link only at 1130 hours. didnt do any sip reload this time around. displaying of old office number is verified done by Singtel. they had told cust earlier that its pabx server who does it =.= neverthlessly, thats one requirement met. next come checking through Fixics' work. completed within half hour. then tested calling in and out. realise that if you call DID number, the call cant get through. thanks lei JOHNY. didnt teach me this part. lucky for Antonio. resolved in 10 minutes. set up all the phones and tried the call flow; no issues. yea.. at first nia.
i forget one important requirement.. cust does not want outsiders to see the DID number. morning i still reminded kokpin they all. yet the thought never came to mind onsite >.<>
31st May 2008
this week is super unlucky week to me. pabx so much issues over the past 3 weeks. big responsibility goes to me as im the one who should have done all preconfigurations by myself and be more proactive. and not be so blur and sotong to bring down a faulty power adapter and one LAN cable. table has so many. yet i chosen the faulty ones out of more than 5?
as if this isn't enough, i still misplaced two taxi e-vouchers and ended up paying the cab fare myself. gotta claim instead which is processed super slowly. if i know i will need to claim, then i will definitely have kept my receipts. if i did, it will total up to min. $70 nor. argh. then reached home. the louya d-link router died on me. cant connect wireless. crapped one. rebooted modem and router gazilions' time. off them for long time still cant make it. end up using LAN cable.
then just so nice when i reached home a while, my dad come tell me our tv spoilt. need to move it out and placed the new one. i bathed for half hour and scrubbed cleanly and smell so fresh liao. nvm. still help him. then decided to sweep and mop my room. even the broom & mop bullied me. one the handle broke while the other kept on got the feather came out. dunno la. giving up. just wanna take a long break. get out of SG. there's still another 2 pabx deployments in mid and end of Jun nor. to think im born on 1st July. crossing my fingers. its my 21st birthday. if started badly again.... i dunno wad to say.
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1:49 AM
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